Refund and Returns Policy
Refund and Return Policy for PK Next Shipping
At PK Next Shipping, we strive to provide you with high-quality products and a satisfactory shopping experience. If you are not completely satisfied with your purchase, we’re here to help.
1. Returns
Eligibility for Returns:
- You may return items within [insert number of days, e.g., 30 days] of receiving your order.
- Items must be unused, in their original packaging, and in the same condition that you received them.
- Certain items may be exempt from returns due to hygiene or safety reasons (e.g., personal care products).
How to Initiate a Return:
- Contact our customer support team at support@pknextshipping.online to request a return.
- Provide your order number and a brief description of the reason for the return.
- We will send you instructions on how to return your item.
2. Refunds
Refund Process:
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days (e.g., 5-10 business days).
- Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
3. Exchanges
Exchanging an Item:
- If you wish to exchange an item for a different size or color, please contact us at digitalpardeepmorya@gmail.com
. You may need to return the original item and place a new order for the desired item.
4. Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately with a photo of the item and your order number. We will work with you to resolve the issue, either through a replacement or a full refund.
5. Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Downloadable software products
- Items marked as non-returnable at the time of sale
6. Shipping Returns
- You will be responsible for paying for your own shipping costs for returning your item, unless the return is due to an error on our part (e.g., wrong item shipped).
- Shipping costs are non-refundable.
7. Changes to This Policy
We may update this Refund and Return Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
8. Contact Us
If you have any questions or concerns regarding our Refund and Return Policy, please reach out to us at:
PK Next Shipping
Email: